How to Manage Alerts?

The Alerts feature helps you stay informed about instance performance issues. Based on resource usage thresholds, you can set up automated alerts via Email, Webhook, or Microsoft Teams.

a. How to create an alert?

To create an alert, follow the steps below:

Step 1: Log in to the AceCloud Public Portal.

Step 2: Go to the Insights tab from the left menu and click on Alerts.

Step 3: On the Alerts page, click the Create Alert button to begin.

Step 4: Fill in Basic Information

• Name: Enter a name for your alert.

• Description: Add a short description to explain the purpose of the alert.

Step 5: Configure the Resource

• Select Instance: Choose the instance you want to monitor.

• Select Metric Type: Choose the metric category (e.g., CPU, Memory, Disk).

• Select Metric Field: Pick the specific metric (e.g., CPU Usage).

• Select Notification Type: Choose how you'd like to be notified:

  • Email

  • Webhook

  • MS Teams

Step 6: Set Alert Thresholds

• Warning Alert: Set a threshold for a warning (e.g., alert if CPU > 70%).

• Critical Alert: Set a threshold for critical status (e.g., CPU > 90%).

Step 7: Configure Notifications

Depending on the Notification Type selected:

→ Email

• Enter the email address to receive the alert.

• Set the trigger frequency (how often alerts are sent).

→ Webhook

• Enter a Webhook Name.

• Provide the Webhook URL where alerts should be sent.

→ MS Teams

• Enter the Channel Name.

• Add the MS Teams Webhook URL.

Step 8: Add Custom Message

• You can include a custom message in the alert notification if desired.

Step 9: Create the Alert

• Review all details.

• Click on the Create Alert button to finish the setup.

b. How to view Alert notifications?

The Notifications section in the Insights tab of the AceCloud Portal allows you to view all triggered alerts and their delivery details.

To view notifications, follow the steps below:

Step 1: Under the Insights section, select Notifications.

Step 2: View Alert Notifications

• The Notifications page displays a list of all triggered alerts.

• Each notification entry shows the following details:

  • Metric Field – The specific metric being monitored (e.g., CPU Utilization).

  • Metric Type – The category of the metric (e.g., CPU, Memory, Disk).

  • Resource Name – The instance or resource the alert is associated with.

  • Alert – The name of the alert that was triggered.

  • Threshold Level – Whether it was a Warning or Critical threshold.

  • Notification Channel – How the alert was sent (Email, Webhook, MS Teams

Note: Click the Refresh button to load the most recent notifications and updates in real time.