How to Manage Users in the Ace Cloud IAM Module?
a. How to invite a user?
To invite a user, follow the steps below:
Step 1: Login to the Ace Cloud Portal.
Step 2: Navigate to the IAM module from the left-hand menu.

Step 3: Click on the Users tab.

Step 4: Click the Invite New User button.

Step 5: Fill in User Invitation Details.
In the popup window:
Enter the email address of the new user (e.g., John Doe).
Select the Users group (this gives them access to the Tickets service by default).
Click Send Invite.

Step 6: User Accepts the Invite.
The invited user will receive an email from Ace Cloud.
They must click the link in the email to Accept the Invitation and complete the registration process.
b. How to manage Pending Invitations?
Step 1: Navigate to the Pending Invites tab under the Users section.

Step 2: Here, you can:
Re-send the invite if the user missed the email.
Cancel the invite if needed.

c. How to View User Profile?
Step 1: Once the user has registered, their profile details will appear under the Users section.

Step 2: You can now view their name, email, and other information by clicking on their Name.

d. How to View Group Association?
Step 1: Go to the Groups Associated tab under the user’s profile.

Step 2: This shows all the groups the user belongs to (e.g., Users group).

Notes:
The Users group cannot be edited, and it provides default access to the Tickets service.
By default, the Admin group has access to all projects, regions, and services.
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